WellMarked / terms

Terms of Service

Effective date: May 15, 2026

Last updated: May 19, 2026


These Terms of Service ("Terms") govern your access to and use of the WellMarked website at wellmarked.io, the WellMarked API at api.wellmarked.io, our official client libraries and integrations (the Python SDK on PyPI as wellmarked, the JavaScript / TypeScript SDK on npm as wellmarked, and the n8n community node on npm as n8n-nodes-wellmarked), and any related documentation, dashboards, and software we make available (together, the "Service"). The Service is operated by WellMarked ("WellMarked," "we," "us," or "our").

By creating an account, calling the API, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

1. The Service

WellMarked provides a developer API that extracts the main content from a URL you submit and returns it as structured Markdown, along with related metadata. The Service includes:

  • The HTTP API at api.wellmarked.io, including endpoints such as /extract, /bulk, /crawl, /usage, /pricing, and /keys/rotate.
  • The user-facing website at wellmarked.io, including the account dashboard, billing portal, analytics, and team management.
  • The official Python SDK published to PyPI as wellmarked.
  • The official JavaScript / TypeScript SDK published to npm as wellmarked.
  • The official n8n community node published to npm as n8n-nodes-wellmarked.

We may add, remove, or change features at any time. We will give reasonable advance notice of changes that materially reduce the functionality available on a paid plan.

2. Eligibility and accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. The Service is intended for developers and businesses; it is not intended for children, and we do not knowingly direct it to anyone under 18.

To use the API beyond the public marketing pages, you must register an account. You can sign up with an email and password or, where available, with Google or GitHub. You agree to provide accurate information when you register and to keep it current.

You are responsible for all activity that occurs under your account. You must:

  • Keep your password and API keys confidential.
  • Not share your account credentials or API keys with anyone outside your organization, except as needed for legitimate team use through our Teams feature.
  • Notify us promptly at [email protected] if you believe your credentials or API keys have been compromised.
  • Rotate any API key that may have been exposed (you can do this from the dashboard or via POST /keys/rotate).

We may suspend or terminate accounts that we believe in good faith are being used in violation of these Terms.

3. API keys

API keys begin with the prefix wm_ and authenticate every request you make to the API. The raw value of a key is shown to you exactly once — at the time it is created or rotated. We store only a hash of the key on our servers, and we cannot recover a lost key. If you lose a key, you must rotate it to get a new one.

You are responsible for every request made with your API keys, including requests made by automated systems, agents, and third parties to whom you grant access. Usage and charges incurred under a key are your responsibility even if the key was used by a third party.

4. Plans, billing, and payment

We offer a free plan and paid subscription plans. Current plan details, request quotas, overage rates, and features are described on the pricing page and incorporated into these Terms by reference.

Subscriptions. Paid plans are billed in advance through our payment processor, Stripe, on either a monthly or annual cadence at your choice. By subscribing, you authorize us, through Stripe, to charge your payment method on a recurring basis until you cancel. Your subscription's billing cycle is anchored to the day you signed up (or last changed your subscription); monthly subscribers renew on that day-of-month each month, annual subscribers renew on that date each year.

Overages. Pro and Enterprise plans publish an overage rate on the pricing page that applies if billing-side metering allows usage beyond the included monthly request quota. In practice the API enforces a hard monthly cap at the included quota — requests beyond that return 429 rate_limit_exceeded and do not generate overage charges. The free plan never permits overages; once you reach the free quota, further requests are rejected until the quota window resets.

Rate-limit window. The monthly request quota resets on your billing anchor day at 00:00 UTC — for paid subscribers, the day-of-month you signed up or last changed your subscription; for free-tier users, the 1st of each calendar month. Annual subscribers still get monthly resets — their billing period is yearly but their request quota is a monthly window.

Taxes. All fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes applicable to your subscription, except for taxes based on our net income.

Plan changes and prorated billing. You can upgrade, downgrade, or cancel at any time from your account dashboard or via the API (POST /api/billing/change-plan, POST /api/billing/downgrade). Tier swaps and monthly-to-annual swaps take effect immediately and settle on a single Stripe invoice that contains both a prorated credit for unused time on the old plan and a charge for the new plan starting now. Cancellation (downgrading to the free plan) also takes effect immediately and issues a prorated refund of the unused portion of your last payment back to your original payment method.

Account deletion refunds. If you delete your account while you have an active paid subscription (via the "Delete account" action on the dashboard orDELETE /api/account), the active subscription is cancelled immediately and the prorated unused portion is refunded to your original payment method before your customer record is removed.

Failed payments. If a payment fails, Stripe will retry per its standard dunning schedule. If all retries fail, your subscription will be terminated and your account will be moved to the free plan. We will notify you by email if this happens.

Price changes. We may change subscription prices and overage rates with at least 30 days' notice by email or in-product notification. Price changes apply to your next renewal after the notice period.

5. Acceptable use

You agree not to use the Service to:

  • Extract content you do not have the right to extract. You are solely responsible for ensuring that you have the legal right to submit each URL you request, including under applicable copyright, contract, terms of use of the target site, and any other applicable law. WellMarked is a tool; you direct it.
  • Circumvent technical access controls. Do not use the Service to bypass paywalls, login walls, CAPTCHAs, IP blocks, rate limits, robots.txt directives, or other access-control measures of third-party sites in a way that violates those sites' terms or applicable law.
  • Extract personal data unlawfully. Do not use the Service to harvest personal data in violation of applicable privacy laws (including GDPR, CCPA, and similar laws), or to build datasets for unlawful surveillance, harassment, or profiling.
  • Target prohibited content. Do not direct the Service at URLs whose content is illegal in your jurisdiction or in the United States, including child sexual abuse material, content that incites imminent violence, material that infringes a third party's intellectual property in obvious bad faith, or content subject to export control restrictions.
  • Abuse the infrastructure. Do not attempt to overload, disrupt, reverse engineer, or probe the Service for vulnerabilities other than through a coordinated disclosure to [email protected]. Do not use the Service to launch attacks against third parties or to relay malicious traffic.
  • Resell or repackage without permission. Do not resell, white-label, or expose the API as a substantially similar extraction service to third parties without a written agreement with us. Building applications, products, and pipelines that use the Service to deliver a broader product to your users is permitted and encouraged.
  • Train competing extraction models. Do not use the Service primarily to assemble a training corpus for a competing web content extraction or HTML-to-Markdown service.

We may, at our discretion, suspend or terminate accounts and refuse to process specific URLs that we reasonably believe violate this section, applicable law, or the rights of third parties.

WellMarked extracts content from URLs you provide. The copyright in the extracted content belongs to its original authors, not to us and not to you (unless you are that author).

If you believe content extracted through the Service has been used in a way that infringes your copyright, you can submit a notice under the U.S. Digital Millennium Copyright Act ("DMCA") to our designated agent at [email protected] with the subject line DMCA Notice. Your notice should include:

  1. A physical or electronic signature of the copyright owner or an authorized agent.
  2. Identification of the copyrighted work claimed to have been infringed.
  3. Identification of the material claimed to be infringing and information sufficient to locate it (e.g., the URL submitted to the Service or the WellMarked customer involved).
  4. Your contact information.
  5. A statement that you have a good faith belief that the use is not authorized.
  6. A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the owner.

We will respond to valid DMCA notices in accordance with the DMCA and may terminate the accounts of customers we identify as repeat infringers.

7. Your content

"Your Content" means the URLs and other inputs you submit to the Service, plus any text, metadata, or other output the Service returns to you in response. We do not claim ownership of Your Content.

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and otherwise use Your Content solely as necessary to operate, secure, support, and improve the Service for you. This license ends when Your Content is deleted from our systems in the ordinary course (see Section 9 and the Privacy Policy).

We do not use Your Content (including extracted page content) to train machine-learning models.

8. Service availability and support

We aim for high availability of the Service but do not guarantee uninterrupted, error-free operation. Material incidents are communicated directly to affected customers by email.

We provide support as follows:

  • Free plan: community resources (documentation, public examples).
  • Pro plan: email support at [email protected] on a best-effort basis.
  • Enterprise plan: priority email support.

We do not currently publish a Service Level Agreement (SLA). If we offer an SLA, the terms will be set out in a separate written agreement that supplements these Terms.

We may perform maintenance, deploy updates, and modify the Service at any time. We try to minimize disruption and to schedule longer maintenance windows during low-traffic periods.

9. Data and privacy

Our handling of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference. In short:

  • We store the URLs you submit, the response status, duration, byte count, and error codes for each request, so we can power your analytics dashboard, enforce rate limits, debug issues, and bill metered usage.
  • We do not retain the full extracted Markdown content after we return it to you, except in the case of bulk and crawl jobs, where job results are kept for 6 hours so you can poll the job to completion.
  • We store account metadata (email, name, hashed password, hashed API key, plan, Stripe customer ID).

You are responsible for ensuring that your use of the Service complies with the privacy and data-protection laws that apply to you, including ensuring you have a lawful basis to submit any URL that may return personal data.

10. Third-party services

The Service depends on several third-party services, including Stripe (payments), Google and GitHub (optional OAuth sign-in), our hosting provider, and our transactional email provider. Your use of those third-party services is subject to their own terms and privacy policies. We are not responsible for third-party services, and their availability is outside our control.

11. SDKs and integrations

The official client libraries and integrations published by WellMarked are released as open source under the MIT License:

  • The Python SDK wellmarked on PyPI.
  • The JavaScript / TypeScript SDK wellmarked on npm.
  • The n8n community node n8n-nodes-wellmarked on npm.

The full source for these packages, along with the website and API service themselves, lives at github.com/WellMarkedAPI/WellMarked. You are free to fork, modify, and redistribute under the terms of the MIT License. These Terms continue to govern your use of the hosted API at api.wellmarked.io.

12. Intellectual property

As between you and us, WellMarked owns all right, title, and interest in and to the Service, including the API, the website, the source code we publish, the SDKs, the documentation, the WellMarked name and logo, and all related intellectual property — except for (a) Your Content and (b) the underlying content of third-party websites you extract through the Service.

You may use the WellMarked name and logo to factually describe your use of the Service (e.g., "Powered by WellMarked"). You may not use them to imply endorsement or partnership without our written permission.

13. Feedback

If you send us suggestions, bug reports, or other feedback, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose, with no obligation to you.

14. Suspension and termination

You can stop using the Service at any time. You can delete your account self-service from the Settings tab on the account dashboard ("Danger zone → Delete account"), or programmatically via DELETE /api/account. Either path will cancel any active subscription immediately, issue a prorated refund to your original payment method, and delete or anonymize personal data as described in the Privacy Policy. The deletion challenge requires you to type your account email to confirm and is case-sensitive — accidental deletions should not be possible. If you can't reach the dashboard for any reason, you can also email [email protected] to request manual deletion.

We may suspend or terminate your account immediately if:

  • You materially breach these Terms.
  • We are required to do so by law or by a binding order from a government authority.
  • Your payment method fails and the failure is not cured within Stripe's standard retry window.
  • We reasonably believe your account is being used in a way that creates a security, legal, or reputational risk for us, our other customers, or third parties.

Sections that by their nature should survive termination — including Sections 7, 12, 15, 16, 17, and 20 — will survive.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT EVERY URL WILL BE EXTRACTABLE, THAT EVERY EXTRACTION WILL BE ACCURATE OR COMPLETE, OR THAT METADATA WILL BE CORRECT. WE DO NOT WARRANT THE CONTENT OF THIRD-PARTY WEBSITES OR YOUR LEGAL RIGHT TO USE THAT CONTENT.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STATUTE, OR OTHERWISE). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

17. Indemnification

You will defend, indemnify, and hold harmless WellMarked, its affiliates, and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use of the Service.
  • The URLs you submit and the use you make of the content the Service returns to you.
  • Your breach of these Terms or violation of applicable law.
  • Your infringement or alleged infringement of the rights of any third party.

We will notify you promptly of any claim subject to indemnification and reasonably cooperate with the defense, which you will control with counsel of your choice (subject to our approval, not to be unreasonably withheld). You will not settle any claim that imposes any obligation or admission on us without our prior written consent.

18. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and/or by posting a notice in the dashboard at least 14 days before the changes take effect. By continuing to use the Service after the effective date of a change, you agree to the updated Terms. If you do not agree, you should stop using the Service and may cancel your subscription as described in Section 4.

The "Effective date" and "Last updated" dates at the top of these Terms identify the most recent version.

19. Export controls and sanctions

You represent that you are not located in, and are not a national or resident of, any country subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to use the Service in violation of any applicable export-control or sanctions laws.

20. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Mandatory arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules — or, where applicable to you as a consumer, the AAA Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this section.

Class-action waiver. YOU AND WELLMARKED AGREE TO BRING DISPUTES AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS ACTION.

30-day opt-out. You may opt out of this arbitration agreement and class-action waiver by emailing [email protected] with the subject line Arbitration Opt-Out within 30 days of first accepting these Terms. Your opt-out will not affect any other provision of these Terms. If you opt out, Disputes will instead be resolved in the courts identified below.

Carve-outs. Notwithstanding the agreement to arbitrate, either party may (a) bring an individual action in small-claims court for any claim within that court's jurisdiction, or (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

Court venue for non-arbitrable claims. For any Dispute not subject to arbitration (because you have opted out, because the claim falls within the carve-outs above, or because the arbitration agreement is found unenforceable as to that claim), exclusive jurisdiction lies in the state and federal courts located in Delaware, USA, and the parties consent to personal jurisdiction in those courts.

Severability of arbitration provisions. If any portion of this section is found unenforceable, the remainder will continue in effect, except that if the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed from arbitration and resolved in court.

21. General

Entire agreement. These Terms, the Privacy Policy, and any order forms or written agreements we sign with you are the entire agreement between you and us regarding the Service and supersede any prior agreements on the same subject.

No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.

Severability. If any provision is found unenforceable, the rest of the Terms will remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable.

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.

No third-party beneficiaries. Except as expressly stated, these Terms do not create any third-party beneficiary rights.

Notices. We may send notices to the email address on your account. You may send legal notices to us at [email protected] with the subject line Legal Notice. A postal address for legal notices is available on request.

Force majeure. Neither party will be liable for delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, or failures of the internet or third-party infrastructure.

22. Contact

Questions about these Terms can be sent to [email protected].

WellMarked
Postal address provided on request to verified inquirers.